Shipping policy

Shipping rates

  • UK: Free standard shipping
  • UK Express (Next Day): £5.45
  • EU: £11.50
  • Worldwide: £12.60

Orders over £100 qualify for free standard shipping to EU and worldwide destinations.

Estimated delivery times

  • UK standard: 1–2 business days
  • UK express: next working day
  • EU: 2–7 business days
  • Worldwide: 3–7 business days

Orders placed before 13:00 (GMT/BST) are dispatched the same day.

Embroidered items and society orders

Embroidered and custom items aren't dispatched the same day. In-stock items with embroidery take 1–3 weeks, and custom society designs take 4–6 weeks from design to delivery. See section 9 of our Terms of Service for details.

Customs and import duties

For international orders, customers are responsible for any import duties, taxes or customs charges applied by their country.